Sustainable development report 2015 | Annual report 2015


This report represents our overview of Sanlam’s sustainability performance for the 2015 calendar year. It addresses a range of stakeholders, including regulators, providers of financial capital, clients, employees, agents and brokers, and the broader society in which we do business. It should be read in conjunction with the 2015 Sanlam Annual Report.


2015 Performance at a glance

1. Sound governance

SPF staff
trained on
ethics and
compliance

King III
compliant

Included in the
Top 30 Index

Life insurer in
South Africa

2. People development

Office
staff turnover

Advisers
turnover

Black
staff overall

Training
and
development
spend

Staff
trained

Black senior
managers

*Includes African, coloured and Indian total at senior management level.

3. Responsible products and services

Customer
satisfaction

Entry-level
market

Empowerment
and
infrastructure
financing

4. Prosperous society

Financial
sector
scorecard

Paid to policy-
holders

Corporate
social
investment

CSI spend as
% of NPAT
(net profit
after tax)

Preferential
procurement
spend

Jobs
supported
throughout
enterprise
development
partnerships

Learners

Schools

Educators

Students

Universities

Community
members

*Numbers include direct and indirect beneficiaries.

5. Environment

Carbon
Disclosure
Project score

Carbon
emissions
reduction
(tonnes/FTE)

Electricity
reduction
(kWh/m2)

Water
consumption
reduction
(kl/m2)

Recycled*
waste by
weight

*Head Office only.




Valli Moosa


Valli Moosa
Chairman of the Social, Ethics and Sustainability committee

Message from the Chairman of the Social, Ethics And Sustainability committee

Sanlam is deeply committed to the principles of sustainable business.

This is embodied in our Wealthsmiths philosophy and our vision to be the leader in client-centric wealth creation, management and protection. It is also manifested in our products, our approach to responsible investment, and our internal response to operational sustainability.

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Performance review

Sound governance


We are committed to doing things right and doing the right thing. We follow a timeless approach rooted in doing good business, treating people fairly and working together to deliver on our promise. As a team, we hold each other accountable...


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People development


As Wealthsmiths™ we have respect for the worth of our people and an appreciation for what they can become. We embrace our differences, firmly believing that diversity allows us to build on our collective strengths.


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Responsible products and services


Our business is about planning for tomorrow. This means helping our customers to build a more secure, prosperous future for themselves, their families and communities. It is a role that is rooted in our founding purpose...


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Prosperous society


We’re in the business of planning for tomorrow. It’s the never-ending pursuit of meticulously crafting people’s features. It’s a tireless, timeless approach that’s rooted in our founding purpose of helping everyone in South Africa to live their best lives...


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Environmental impact


By impacting people’s lives, climate change affects both general insurance and the long-term insurance business. Natural disasters and the impacts of extreme weather will continue to raise the risk profile of clients in the general insurance industry...


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Independent assurance

EY Inc has been engaged to provide independent assurance on the following aspects of our annual reporting:
  • Audit opinion on the shareholders’ information
  • Audit opinion on the annual financial statements
  • Limited independent assurance on specific elements of the performance information in the Sustainability Report

Download the independent limited assurance report

Information relating to our Financial Sector Code (FSC) scorecard was assured by AQRate.